Public Website Privacy
This policy covers the public BTE website and its build. online-access waitlist, operated for ILS Consulting Group. Joining the waitlist does not create a CRM account or provide access to borrower records.
Scope Of This Policy
This Privacy Policy applies to the public BTE website operated for ILS Consulting Group. It describes information practices supported by the current public-site implementation. Future authenticated BTE product use may be governed by additional product privacy terms, access agreements, organization policies, security requirements, and data-processing terms where applicable.
Information You Choose To Send
You may contact us at the published address or submit a waitlist or inquiry form. Do not submit borrower information, financial files, credentials or MFA codes through either channel.
Technical Request Information
Like ordinary web infrastructure, hosting, routing, and security services may process technical request information necessary to deliver and protect the site, such as network request metadata, timestamps, requested resources, and security-related signals. The current BTE public website does not add a public account-registration workflow or authenticated mortgage-product session to that activity.
Cookies, Browser Storage & Public Tracking
The website does not use browser storage for waitlist details or CRM account sessions. The waitlist uses Cloudflare Turnstile for abuse prevention; Cloudflare may process device, network and challenge information. The form sends its fields to this website when you submit it.
Credential Handling
The public website does not provide live BTE account authentication and does not accept BTE usernames, passwords, or multi-factor authentication codes. BTE does not offer public self-service account creation on this website. Future authenticated access is intended for approved users under applicable access and license requirements.
Operational Separation
The public website is intentionally separate from protected BTE production data and authenticated application functions. It is not a browser interface to borrower records, pipelines, documents, mortgage files, or other production data.
Service Providers & Infrastructure
The public website uses infrastructure and technical service providers to host, route, protect, and deliver website content. Those providers may process information necessary to perform those functions. This policy does not claim that BTE owns third-party infrastructure or that third-party services are governed solely by BTE policy.
Security
BTE applies a hardened public-site posture designed to limit unnecessary browser connectivity and separate the informational website from authenticated product systems. No website can be represented as perfectly secure, and this policy does not guarantee that security incidents are impossible.
Retention
BTE does not publish a universal retention period in this public policy because retention may depend on the type of information, the service or infrastructure involved, legal obligations, security needs, and the applicable agreement. Information should be retained only as reasonably necessary for the relevant purpose and applicable obligations.
Authenticated Product Privacy
The future authenticated build. web CRM is separate from this public website and waitlist. Its data practices and access terms must be described before that service opens.
Privacy Rights & Applicable Law
Privacy rights vary by jurisdiction and by the nature of the relationship and information involved. This public policy does not claim universal applicability of any particular privacy statute or certification. Where applicable law grants a verified individual specific rights, BTE intends to address qualifying requests in accordance with the governing law and applicable relationship.
Policy Updates
This policy may be updated as the public website, authenticated product, legal requirements, or information practices change. A revised policy should accurately describe the implementation and applicable product stage at the time it is published.
Related Policies
Contact
Privacy questions may be directed to support@bte-crm.com. Do not include sensitive borrower, mortgage, credential, or security material in public email.
Waitlist Privacy Notice
We collect your name, email, company or brokerage, optional lender, plan interest, request time and your agreement to waitlist contact. We use these details to manage your request and contact you about build. availability. A waitlist request is not verified ownership of the email address and does not create a CRM account.
Waitlist records are stored in our Cloudflare-hosted database, separate from borrower-production systems. Authorized site administrators can access them through the hosting account; there is no public list or export. Cloudflare Turnstile checks abuse-prevention tokens. A short-lived hash derived from network information is used to limit repeated submissions; the waitlist database does not store the raw IP address.
We retain requests while needed to manage the waitlist and launch inquiries, subject to removal requests and applicable obligations. To request removal or correction, contact support@bte-crm.com from the submitted address. We do not sell waitlist records or add you to calls or text-message marketing based on this form. This release does not send automated marketing or confirmation emails.
Cloudflare infrastructure may process additional technical information under its own privacy practices. This notice must be revisited before adding a mailing platform, broader marketing or authenticated CRM access.
Website Inquiry And Waitlist Delivery
We store submitted business contact details, plan interest or inquiry text and consent records in Cloudflare D1. Notifications are sent to support@bte-crm.com and processed in our support mailbox through our email providers. Failed notifications remain queued for retry. Submitted email addresses are not verified identities. Do not submit borrower files, financial account details or passwords. Contact support@bte-crm.com to request removal or stop availability updates.
Public Sites, Providers & Your Choices
This notice also covers the public build-crm.app preview. Its blurred example workspace is not authenticated access to customer records. Cloudflare provides site delivery, abuse prevention and form storage; support notifications are forwarded to our Microsoft Outlook support mailbox. These providers process submitted or technical information to operate those services. No public form submits credentials or connects you to the desktop borrower database.
Request access, correction or deletion of your submitted contact information, or withdrawal from availability updates, at support@bte-crm.com. We may verify the request proportionately and retain information where required for legal, security or dispute obligations. Removal must consider stored records and support-mail copies; backups may persist until their normal expiration. We do not promise instant deletion from all systems.
Public forms are intended for adult business professionals. Do not send sensitive borrower information or children's information. Future authenticated CRM and phone services will require privacy disclosures covering recordings, transcripts, AI processing, provider access, retention and organization responsibilities before those services open online.
Policy revision: September 12, 2026.